Answer every enquiry in minutes. Bring lapsed clients back.

Rebooked sets up AI-assisted enquiry replies, booking and client follow-up for independent UK aesthetics and skin clinics, so fewer enquiries go cold and more clients return, with managed ads to bring in new ones.

Get my free enquiry checkSee the live demo
A Sunday evening enquiry
Example flow
8:42pm
Enquiry arrives on Instagram
8:42pm
Instant reply with treatment information and consultation slots
8:44pm
Client picks a slot and gives their name
Monday
Booking is in the calendar and a reminder is scheduled

See it working

A demo clinic with sample data. Try the front desk chat, the reactivation list and the owner dashboard.

Open the live demo

Where clinics quietly lose revenue

Slow replies

Enquiries arrive at night and at weekends. By the time someone replies, the person has often booked elsewhere.

Lapsed clients

Clients who are due a repeat treatment drift away because nobody has time to follow up.

No visibility

It’s hard to tell which channel actually produces paying clients, so marketing money is guesswork.

What I set up for your clinic

Front desk replies

Answers common questions, qualifies new enquiries and books consultations on web chat, WhatsApp and Instagram. Health questions go to your practitioner and are never answered by the assistant.

Client reactivation

Messages clients who are due a repeat treatment, only if they have agreed to hear from you, with an opt-out in every message.

Weekly owner report

A short summary of enquiries, bookings and revenue by channel, with one suggested action for the week.

Start small, grow when it works

Every clinic starts with the foundation. Ads and local search are added once enquiries are being handled well, so you never pay to send people to a slow front desk.

Starter

Get more from the enquiries you already have.

  • Front desk replies and booking
  • Appointment reminders
  • Reactivation of past clients
  • Weekly owner report

Growth

Everything in Starter, plus more new enquiries.

  • Managed Meta and Google ads
  • Review requests after appointments
  • Cost per booking, by channel

Full

Everything in Growth, plus long-term visibility.

  • Local search and Google Business Profile
  • Social content that leads to booking
  • Monthly strategy review

Pricing is agreed after the free enquiry check. Ads follow UK advertising rules, so campaigns promote consultations and non-prescription treatments only.

How we start

1

Free enquiry check

Your clinic is contacted as a customer would, and you get a report on how quickly and how well enquiries are handled.

2

Pilot

A target is agreed together, such as rebookings from lapsed clients, and the system is set up for a short pilot.

3

Monthly support

If it’s working, it stays running and keeps improving for a simple monthly fee, agreed up front.

What a free enquiry check looks like

Rebooked contacts your clinic as a customer would, then sends a short report like this one. The example below uses made-up data.

ChannelSentFirst replyResult
Instagram messageSunday 8:42pmTuesday 10:15amSlow, no booking offered
WhatsAppWednesday 11:05am9 minutesGood, consultation offered
Website formFriday 4:30pmNo reply after 24 hoursEnquiry missed

What I’d suggest fixing first

Reply instantly outside opening hours, follow up any unanswered enquiry within a day, and include a booking link in every reply.

Taking on three pilot clinics

A reduced setup fee while the first case studies are built. In return, honest feedback and, if the results are good, a short testimonial.

Built with UK rules in mind

Marketing messages go only to clients who have agreed to them. Copy avoids promoting prescription-only treatments, and the assistant never gives medical advice.

Questions clinic owners ask

Does this replace my staff?

No. It handles first replies and routine questions so your team can focus on clients in the clinic. Anything health-related is passed to your practitioner.

Where is my client data stored?

Your client list stays yours and is only used to run your system. Exactly where it’s stored is confirmed before you start.

Will it work with my booking system?

It depends on the system. This is checked during the free enquiry check, and you’re told honestly if it isn’t a good fit.

Do you run ads too?

Yes, in the Growth and Full packages. Ads are added once enquiries are being handled well, so you don’t pay to send people to a slow front desk.

Who pays for the ad spend?

You do, directly to Meta or Google from your own account, so you always see where the money goes. The management fee is separate.

What if I want to stop?

Support is month to month, with the notice period agreed in writing before you start. Your data and client list stay with you.

How quickly does your clinic reply?

Send a quick email and you’ll get a free enquiry check, with no obligation.

Prefer email? m.ibrahimm247@gmail.com

Request your free enquiry check

Send a quick email with your clinic name and you’ll get a short report back.

Email me to get started
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